Refund and Returns Policy

Last updated: [Date]

1. Introduction

This Refund and Returns Policy outlines the terms and conditions governing returns, refunds, and exchanges for purchases made through https://www.korvora.store. By making a purchase, you agree to comply with this policy.

2. Return Eligibility

2.1 Timeframe for Returns

Items may be returned within 30 days of the original purchase date. The item must be in its original condition, unworn, unused, and with all tags attached.

2.2 Non-Returnable Items

The following items are not eligible for return:

• Gift cards
• Downloadable software products
• Personalized or custom-made items
• Items marked as final sale

3. Return Process

3.1 Initiating a Return

To initiate a return, please contact our customer service team at [email protected] or +1(806)737-9486with your order number and reason for return. We will provide you with return instructions and a return authorization if applicable.

3.2 Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of returned items.

4. Refunds

4.1 Processing Time

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days to your original payment method.

4.2 Refund Amount

Refunds will be issued for the purchase price of the returned item. Original shipping charges are non-refundable unless the return is due to our error.

4.3 Late or Missing Refunds

If you haven’t received your refund within the specified timeframe, please check your bank account again and contact your credit card company. If you’ve done this and still haven’t received your refund, please contact us at [email protected].

5. Exchanges

We only replace items if they are defective or damaged upon receipt. If you need to exchange an item for the same product, contact us at [email protected] with your order details.

6. Customer Responsibilities

You are responsible for:

• Ensuring return items are in original condition with all tags and packaging
• Providing accurate return information
• Following proper return procedures
• Maintaining proof of return shipment

7. Contact Information

For questions about this policy or to initiate a return, please contact us:

• Email: [email protected]
• Phone: +1(806)737-9486
• Address: [Address]

8. Policy Changes

We reserve the right to modify this refund and returns policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for updates.

9. Legal Disclaimer

This policy does not affect your statutory rights as a consumer. All returns and refunds are subject to the terms outlined herein and applicable laws.